As a company, we embrace continuous improvement and have implemented a range of effective programs over many years that have made Hobson & Motzer a better company. The Shingo Model is not another layer of lean tools; it is an enterprise system—a new way of thinking. Shingo encompasses a hierarchy that leads to enterprise alignment, and ultimately greater customer value. There are 10 guiding principles in the Shingo Model that serve to solidify our current efforts and drive behavior that permits sustainable results that have deep impact.

  • Respect Every Individual
  • Lead with Humility
  • Seek Perfection
  • Embrace Scientific Thinking
  • Focus on Process
  • Assure Quality at the Source
  • Flow & Pull Value
  • Think Systemically
  • Create Constancy of Purpose
  • Create Value for the Customer

The Shingo Model has given us means with which we can share and better understand what is important and sustainable. The guiding principles have given us a clear structure and an improved scope to our efforts.